Ordering / Shipping Questions
A: The hours that The Leather Guy is open are Monday – Friday 10:00 am – 5 pm. We are closed Saturdays, Sundays, and all major U.S. Holidays.
Q: Do you sell wholesale?
A: Yes we do sell wholesale.
Email us a copy of your tax ID certificate and include all your personal and company contact information to receive 10% off everything we carry.
Exclusions include: Special ordered items, and items already marked down on sale.
A: The letters at the end of the titles are solely for us and mean nothing to the end consumer.
It’s a way for us here at The Leather Guy to know which hides get which labels. It has nothing to do with the grade of the leather.
Q How do you properly fold and store full hides?
A: Have you ever ruined a hide or there were a ton of wrinkles throughtout it becuase you didn't properly store the leather? Here is a quick tutorial video on how to properly fold leather so you can minimize the wrinkles or cause any damage to the hide. Please watch the video here
Ordering / Shipping Questions
A: If you want to get an estimated Shipping cost before checkout, please follow the below steps:
1.) ADD items to your SHOPPING CART.
2.) Go to the YOUR SHOPPING cart page.
3.) ENTER your ZIP-CODE, select your state (from dropdown) into the shipping calculator.
4.) Click ESTIMATE.
Please remember : all DYEs must travel Ground Transportation (UPS), due to ORM-D regulations.
A: We ship with the United States Postal Service (USPS), and UPS.
A: All orders are processed and mailed within 24 hours from the time you pay for your items.
A: If you place two different orders we will combine them together to save you on shipping.
If you place multiple orders on theleatherguy.org, ebay, amazon, or etsy just state that you have placed an order with us on one of our other sites and we will still combine the orders for you.
A: We strive to make returns as hassle free as possible. Please contact us within 7 days of receiving your items and request an RA number. You can do so by calling us at 507-932-3795 or firstname.lastname@example.org.
A Return Authorization number (RA) is required to be written on at least two sides of the return package.
All RA packages should be shipped too:
The Leather Guy
149 West Circle Drive
St. Charles, MINNESOTA 55972
If you want to return the hides, we only ask that they are returned in the same condition in which you received them. (i.e. If the hide was rolled on receipt, it must be returned rolled). Shipping costs are at customer's expense.
If you are returning a full upholstery hide we ask that you watch this short video in order to minimize wrinkles and damge to the hide.
If you want to exchange any hide, please issue your request with specific details (samples if possible). Any exchanged hide will be a brand new transaction.
Please include: Daytime Contact information with the return.
A: As of right now we do not have patterns for making crafts.
A: Yes, you can sew leather with your home sewing machine.
We recommend that you purchase a leather needle from your local fabric store before you start sewing leather.
The thickness that most home machines can sew would be 2 layers of 3 ounce leather.
A general rule is that if the leather fits under the foot of your machine, it will sew it.
A: There are 3 tannages that are the most common.
1) Vegetable tanned
2) Chrome tanned
3) Brain tanned.
Less commonly known tannages are Alum, Old world, Oil tanned, and Chromexcel.
A: Leather is measured differently than fabric so if you are used to working with fabric here is a simple chart to help you know how much leather you should purchase.
|Yards||Square Feet||Yards||Square Feet|
Please keep in mind that you will have to figure in waste.
Q: Why does the square footage on the leather not match up with the dimensions in the listing?
A: The dimensions given within a listing for a hide are if you were to cut out a perfect square/rectangle and not the total amount of square footage for the hide.
Q: What are ounces (oz)?
A: The thickness of leather is gauged in ounces (oz). One ounce equals 1/64th of an inch.
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